For your privacy, we ship in plain packaging with no indication of what is contained inside. The return address will say “Silver Hare LLC” or simply “Shipping Dept.” We value your privacy!
Most orders ship within 1-2 business days. You can check the status of your order here. You will be notified right away in the unlikely event that there is any delay with your order.
After your package ships, you will receive the tracking number via email.
US ORDERS: Standard Shipping costs $7.99 per order & transit generally takes 2-5 business days. Expedited Shipping costs $14.99 per order & transit generally takes 1-3 business days. Get Free Shipping with a $99 Purchase!
INTERNATIONAL ORDERS: Standard International Shipping costs $24.95 per order & transit times vary widely. We do everything we can to get your orders to you fast, but sometimes delays do occur in transit. For your privacy, we put vague terms on customs forms wherever possible (ie, “massager” instead of “vibrator”).
All sales are final, guaranteed to arrive in perfect condition.
Please contact us if you have any questions.
Thank you for your business!